Privacy Policy

 Privacy Policy

                                                   

Welcome to the oraize.com website (the “Site”) operated by Oraize (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy to understand how we collect, use, and safeguard your data.

This Privacy Policy explains how we collect, use, and (in certain cases) disclose your personal information. It also describes the steps we take to secure your information and the options available to you regarding your data. By visiting the Site directly or through another platform, you accept the practices described in this Policy.

Data protection is a matter of trust, and your privacy is extremely important to us. We only collect information when it is necessary and relevant to your interactions with us. We will keep your data only for as long as required by law or for the purpose for which it was collected.

You can browse the Site without providing personal details. During your visit, you remain anonymous unless you log in using your account credentials.

1. Data That We Collect

We may collect various pieces of information if you place an order through the Site.

We collect, store, and process your data for order processing, delivery, customer support, and to provide you with our services. Personal information may include (but is not limited to):

  • Name

  • Email address

  • Billing and delivery address

  • Phone number

  • Payment details (processed securely through third-party gateways)

  • Order information

  • Account details (if you create one)

We use your information to:

  • Process and deliver your orders

  • Manage your account

  • Verify payments

  • Improve our website’s layout, features, and functionality

  • Provide customer support

  • Send relevant service updates, promotions, and product information if you consent

  • Conduct demographic research and analytics

You may opt out of marketing communications at any time.

To ensure successful delivery, we may pass your name, address, and contact details to our shipping partners or affiliated suppliers (including AliExpress suppliers in the case of dropshipping).

Your order history may be stored securely, and you can access it anytime by logging into your account. Please keep your login information confidential, as we cannot take responsibility for unauthorized account access caused by your actions.

Other Uses of Your Personal Information

We may use your information for:

  • Market or opinion research (anonymous and for statistical purposes only)

  • Newsletters, updates, sales offers, and product promotions

  • Website performance improvements

  • Data analytics

You may unsubscribe or opt out at any time by clicking the “unsubscribe” link in our emails.

We may anonymize user data for analysis and share it with third parties, but it will never personally identify you.

Third Parties and External Links

We may share your information with:

  • Our business partners

  • Payment processors

  • Delivery and logistics partners

  • Customer support platforms

  • Data analytics providers

We may transfer personal data if required for fraud prevention, credit risk reduction, or if Oraize is sold or merged.

The Site may include third-party advertisements or links. We are not responsible for the privacy practices of other websites.

2. Cookies

Cookies are used to improve your browsing experience, enable essential site functionality, and save your preferences. Disabling cookies may limit certain features such as the shopping cart.

We may use cookies to:

  • Identify returning users

  • Save shopping cart information

  • Recognize device and browser information

  • Improve user experience

This website may also use Google Analytics to track usage patterns. Google may process and store this data according to their own privacy policies. You may disable cookies in your browser to opt out, but this may affect your site experience.

3. Security

We implement technical and security measures to protect your data from unauthorized access, loss, or misuse. These measures include:

  • Secure servers

  • Encryption technologies (where applicable)

  • Firewalls

  • Identity verification before data disclosure

You are responsible for keeping your account password and device secure.

4. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your data

  • Opt out of direct marketing

  • Withdraw consent at any time

To exercise these rights, simply contact us through any of our support channels.

5. Data Deletion Request

If you wish to delete all your personal data from our platform, contact us through any support channel:

  • Email: support@oraize.com

  • Live Chat (if available on the site)

  • Messenger / Social support channels

Once we receive your request, we will delete your data within a reasonable timeframe and confirm the deletion.

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